The Terminator’s got nothing on you!
A question I’m often asked, and one that came in again recently is… “Why’d you sell your business? Did you see what was coming with towing? You know, the problems with insurance companies, motor clubs, etc, [...]
June 19, 2025
Even better than the Solid Gold Dancers
I remember it like it was yesterday. The Summer of 1982. It was a big deal, cause that’s the year we got MTV. No longer was I isolated from the rest of the world. That Summer I saw Blondie, [...]
Hard lessons learned
So, way back in the early 2000’s, I bought a convenience store as an investment. It wasn’t anything special…basically a building with coolers, a cash register, gas pumps, and an apartment above. When I bought the place, [...]
I thought the clubs had my best interest at heart, but then a friend told me…
I’ve recently started re-listening to the book Change or Die. Part of what the author discusses is why the healthcare system is the way that it is. You know…Efed-up! More geared toward making money off [...]
January 1, 2025
The importance of creating a legacy to leave to your family
If you’re struggling to make progress in any area of your life, it may be because you’re doing it for the wrong reasons. For example, are you trying to grow your business so that [...]
Dealership stringing him along and wasting his time
A while back I had a conversation with a towing company owner who started off the call by telling me he was doing quite well. But less than 10 minutes into it, he admitted that [...]
July 17, 2024
A mistake I made dealing with complaints
I want to start this email off by letting you in on a little secret. In all my time spent running my towing business and dealing with customers, employees, vendors, and competitors, I’ve run [...]
To err is human, to learn divine.
Sometimes, I get emails from folks I like to refer to as ice cream enthusiasts. You know, the soft serve folks who only do roadside assistance calls out of their wife’s Honda. Because they [...]
June 22, 2024
Don’t think of anything horrible
In the 1984 movie Ghostbusters, there’s a scene where Bill Murray and his crew of Parapsychologists goes up against a powerful Ghost named Gozer the Destructor. At a pivotal moment in the scene, Gozer [...]
Don’t know what’s good for him
Recently had a little back and forth locally with a guy who, in my opinion, is operating against his own interests. So, I live in Missouri, one of the last bastions of normalcy left [...]
