What Opinion Editors Don’t Know Can Hurt Your Towing Business

By |Basics, Conflict Management, Towing Operations|

What Opinion Editors Don’t Know Can Hurt Your Towing Business On March 21, 2023, an opinion editor for the Wichita Eagle news, wrote an article titled “Predatory pricing: What you don’t know about police [...]

Dealing With An Angry Towing Customer Without The Use of Mixed Martial Arts

By |Customer Service, Conflict Management, Towing Operations|

Effectively dealing with angry towing customers. “Hey…I’m not very happy with the way your company has handled this.” These were the first words of a highly stressed father as he stabbed his finger at my [...]

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