I was talking to a friend the other day who went to the CIC, Collision Industry Conference in Indianapolis. She was talking about how all the collision repair shops were having a hard time hiring and [...]
Gotta tell you a story about something a little embarrassing that happened to me a couple of weeks back. My wife and I were in the Walgreens looking for pool toys for the kids, and as [...]
Miss Cleo-like, I can pretty much predict who’s gonna make it in this business. For the most part, it ain’t those who believe they already know everything… I know you know people like that. Ego is a killer. On [...]
When choosing who would play the lead role in the Blair Witch Project, the auditioners were told to pretend they’d been in prison for 20 years. They were then instructed to act as if the producers [...]
This morning, I was running, and I noticed a Bass Pro Shop hat sitting on the dashboard of some guy’s van. And I immediately started thinking about going to the Bass Pro store some 30 miles [...]
People email me regularly asking for help starting a towing business. And I’m glad to help...but sometimes they don’t like what they hear when I respond. I got this one today. “I am trying to start a towing [...]
Ok, so a small sliver of what we do includes monitoring contact form submissions on our clients’ websites. So, if a motorist chooses to communicate via email, we’re also notified and can alert the client in [...]
And just like the song from Queen, “Another One Bites The Dust”... Those heartless sons-a-guns over at A motor club everyone is familiar with have killed another business by yanking the rug right out from under [...]
Right off the bat, I want you to know that this isn’t going to be some boring, techy dissertation that’ll have you falling asleep in under two minutes. No, I’m going to provide a macro-level understanding [...]
Piggy-backing on the last email you received, I wanted to mention something I’ve learned since then. While attempting to correspond with the person who sent me the email about their experiences with a third-party police dispatching [...]
