To run a towing company profitably, tow company owners must be skilled in the art of conflict management. Drop the ego and let empathy be your guide.
How to Get on Police Rotation. Whenever I’m talking to someone who’s interested in getting into the towing business, sometimes they ask how to get on police rotation. As we’ve discussed in previous videos, [...]
Why start a towing business in the first place? Consider the question of why start a towing business in the first place. What is the point of buying a tow truck and devoting 80 [...]
How to Purge Your Business of Motor Clubs. If you’re finished with the madness and are ready to purge your business of motor clubs, here are three things you can do that will help. [...]
What Opinion Editors Don’t Know Can Hurt Your Towing Business On March 21, 2023, an opinion editor for the Wichita Eagle news, wrote an article titled “Predatory pricing: What you don’t know about police [...]
Effectively dealing with angry towing customers. “Hey…I’m not very happy with the way your company has handled this.” These were the first words of a highly stressed father as he stabbed his finger at my [...]
Avoiding Damages While Retrieving Keys From A Locked Car. If you've ever had a customer lock their keys inside their car and attempt to get them out on their own, you know how impatient [...]
Handling Unreasonable Motor Club Customers. When we received the call from the motor club, the information provided said that it was a Nissan 200sx that needed a jump start. But, when Tom, our tow [...]
Price Controls Ruin Markets As gas prices continually go up and down, as always, there’s a fluctuation in prices amongst the various gas stations. As gas stations with higher volumes (the ones who sell [...]
How To Avoid Being An Angry Tow Truck Driver Admittedly, driving a tow truck can be a tough job. Impatient motorists who don’t like being behind big trucks can be rude and annoying. They can [...]
When we think of learning, generally, we think about our time at school and the process. There were history timelines and multiplication tables to memorize, proper punctuation and grammar usage to adhere to, periodic [...]
