How to properly handle employee matters. Every business has its challenges when it comes to employees but when you must depend upon them to put their lives
How To Avoid Being An Angry Tow Truck Driver Admittedly, driving a tow truck can be a tough job. Impatient motorists who don’t like being behind big trucks can be rude and annoying. They can [...]
Did you know that providing your drivers with the printed call-sheet that some of the motor clubs provide can possibly harm your business? Here’s what happened with one business owner. It all began when tow [...]
I Never Thought I Needed A Social Media Policy Until This Happened Here's The Story It was the calm before the storm on a slow winter morning, and I was alerted to the fact [...]
Thanking him for his good work and many years of service, I watched a friend and skilled tow truck operator walk out the door and onto greener pastures. But life and business must go on. [...]
The other day a tower, who wanted to remain anonymous, emailed me because he thought he was being treated unfairly by his boss. He asked, “If you have a company phone and drop it and [...]
By now you must have heard about GPS tracking and how it can benefit your business, but did you know that there's such a thing as a "Driver Behavior Modification System"? Sounds intriguing doesn't it? [...]
Nathan Walker was having a bad day. His truck quit running so he called roadside assistance for a tow. But after waiting on hold for a while—he decided to get a cab home, grab his [...]
Have you been getting complaint calls about an employee…and you know exactly who they’re talking about before they mention his name? Does your eye begin to twitch every time your office door creeks…and it’s the [...]
I remember when I sold my first car. It was a 4 door, Lima-Bean, green, 1979 Plymouth Fury III. I bought it at a steal for $400 dollars and…pretty much…got my money’s worth. I drove [...]
Todd walked into my office looking for a job. Forty-ish…he looked decent enough. No facial tattoos, no flip-flops, and he wore decent clothes. He flashed a Class A commercial driver’s license and had my attention. [...]
