Customer Service

April 4, 2023

March 16, 2023

Dealing With An Angry Towing Customer Without The Use of Mixed Martial Arts

By |Customer Service, Conflict Management, Towing Operations|

Effectively dealing with angry towing customers. “Hey…I’m not very happy with the way your company has handled this.” These were the first words of a highly stressed father as he stabbed his finger at my [...]

January 20, 2023

December 29, 2022

March 20, 2020

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