Why Nobody Is Talking About This: The Hidden Truth About Towing Advertising As someone deeply committed to helping towing companies achieve real, sustainable success, I've observed something troubling happening again and again: towing business [...]
Closing more calls by quickly relating your value. If your towing company is inundated with phone calls but closing more calls has become a challenge, it may have something to do with how you [...]
Effectively dealing with angry towing customers. “Hey…I’m not very happy with the way your company has handled this.” These were the first words of a highly stressed father as he stabbed his finger at my [...]
Is providing roadside assistance a waste of your time? Recently, I learned that some tow company owners believe that providing roadside assistance is a waste of their time. They want their business to be [...]
Avoiding Damages While Retrieving Keys From A Locked Car. If you've ever had a customer lock their keys inside their car and attempt to get them out on their own, you know how impatient [...]
AAA Towing Experience, Helping Mrs. Maisy. “Can I please have three scoops of Chocolate Pecan Fruity Pineapple?” Mrs. Maisy asked in her uniquely mature genteel tone. She was having car problems, and AAA was [...]
What Makes Your Towing Company Different? What is it that your business does that sets you apart from your competition? If there is no differentiation between you and the competition, then why start a [...]
Reminding Mrs Brighton That Tow Truck Operators Save Lives. The video monitor revealed the anger in Gloria Brighton’s eyes as she searched for the object of her frustration. It wasn’t me or anyone in [...]
Effectively Handling Towing Customers Noted author Maya Angelou once said, “I've learned that people will forget what you said, people will forget what you did, but…people will never forget how you made them feel.” [...]
Reasons Why Towing Company Rate Caps Are Bad What exactly is a rate cap in the towing industry? A rate cap is a maximum amount allowable by law that a tower can charge for [...]
