Customer Service

May 23, 2025

Why Nobody Is Talking About This: The Hidden Truth About Towing Advertising

By |Customer Service, Basics|

Why Nobody Is Talking About This: The Hidden Truth About Towing Advertising   As someone deeply committed to helping towing companies achieve real, sustainable success, I've observed something troubling happening again and again: towing business [...]

April 4, 2023

March 16, 2023

Dealing With An Angry Towing Customer Without The Use of Mixed Martial Arts

By |Customer Service, Conflict Management, Towing Operations|

Effectively dealing with angry towing customers. “Hey…I’m not very happy with the way your company has handled this.” These were the first words of a highly stressed father as he stabbed his finger at my [...]

January 20, 2023

December 29, 2022

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