Archer

About Don G Archer

Hi, my name is Don G Archer, but my friends call me Archer. I am a former owner of a 12 truck, 20 employee towing business which I successfully sold in 2015. Now, I help tow company owners get more customers and close more calls, even if they don't know their way around a computer, are not great at sales, and don’t have the time to learn. I am a multi-published author, educator, writer, and speaker and am known as the tow-evangelist. www. thetowacademy.com. Want to learn more? Email him direct at don@thetowacademy.com

July 4, 2023

June 25, 2023

April 4, 2023

March 31, 2023

What Opinion Editors Don’t Know Can Hurt Your Towing Business

By |Basics, Conflict Management, Towing Operations|

What Opinion Editors Don’t Know Can Hurt Your Towing Business On March 21, 2023, an opinion editor for the Wichita Eagle news, wrote an article titled “Predatory pricing: What you don’t know about police [...]

Dealing With An Angry Towing Customer Without The Use of Mixed Martial Arts

By |Customer Service, Conflict Management, Towing Operations|

Effectively dealing with angry towing customers. “Hey…I’m not very happy with the way your company has handled this.” These were the first words of a highly stressed father as he stabbed his finger at my [...]

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