REPUTATION MANAGEMENT

The Tow Academy Website Creation and optimization

What People Are Saying

Thanks…I’ve learned a lot.

With all the hacks out there, I was thrilled when I found The Tow Academy. Thank you for all you’ve done.

Written by: Alan Shack

Reputation Management & Reviews

5 / 5 stars

Alan

Just wanted to say thank you for the help.

After getting my website up and running, I’ve seen a big increase in the number of calls I’m getting…didn’t know what I was missing out on.

Written by: Doug Tusfeld

Reputation Management & Reviews

5 / 5 stars

Doug

I was looking for something to help me deal with my motor club problem and found the help, support, and literally, the words I needed to make some tough decisions- Thanks

Written by: Missy Brighton

Reputation Management & Reviews

5 / 5 stars

Missy

Don you are awesome…you make the towing industry better. Thanks a lot and…Keep it up.

Written by: Steven Grybko

Reputation Management & Reviews

5 / 5 stars

Steven

Thanks a lot…You helped to double the number of reviews I had and now it seems like I’m getting more calls because of it. Awesome

Written by: Derick Jenson

Reputation Management & Reviews

5 / 5 stars

Derick

It’s no secret that online reviews can have a significant impact on your business, good or bad. But did you know that 92% of consumers now use online reviews when making buying decisions? ^*

We Help You Get Control Of Your Most Important Asset…

YOUR REPUTATION

^* Brightlocal 2015 Local Consumer survey

Reviews

If you’re already delighting, connecting with, and serving your customers…Why not ask for reviews?

Besides the need for a dominating web presence, and a properly optimized and ultra-responsive website…To rank higher than the competition…you need reviews on 3rd party review sites. Like Google, Bing, Yelp, Yellow Pages, Yahoo and more.

The fact is the more, and varied locations where reviews of your business can be found, the better.

Not only does this help customers make better buying decisions but it also causes the search engines to rank your website higher than the competition.

The Tow Academy provides a proven solution that guarantees you Get More Reviews.

Our system enables you to send a review link straight to your customer’s phone right after the service is complete, either as an email or a text. This “point of sale” technology has been proven more effective than asking for a review and hoping the customer follows through.

How does your business compare?

Use our free Review Scan to generate an instant reputation report and see how your business appears on local review sites.

Challenges

Reputation Management can be tricky to say the least.

Situations arise where a customer's expectations don't meet with reality. Or due to a non-consensual tow situation, a motorist becomes irate and uses available outlets to vent their frustrations.

These are just a few of the scenarios that could lead a customer to leave negative comments on review sites and social media, which could adversely affect your company name.

This is where The Tow Academy’s reputation management system comes into play. Our system provides an outlet that deters negative comments and provides you the opportunity to get in front of a problem before it ever becomes a negative review.

We solve the problem before it has the ability to cause your business harm.

Why Reviews Matter

Trust
Most customers no longer trust what business owners say. They don’t care about your status as an expert, and they’ve been conditioned to believe that your ads are self serving and are only designed to get them to take the bait. But 72% of these same people say that they trust online reviews when making a buying decision…just as much as recommendations from friends and family.

Inexpensive Search Engine Optimization

When Google sees that there’s a real review about your business from a 3rd party review site, they take notice. They want to see that people are actually using your services. A review lets them know that.
And when Google sees that others have benefited from your services...they start making your site more visible, more often. So you're found when a search is performed.That’s what having more reviews can do for your business. Want to learn more how to get reviews for your towing business?

How To Get More Positive Reviews

Asking for reviews is simple, “If you think I’ve provided you with quality service, would you please leave a review?” But actually getting the customer to follow through…That’s a bit more difficult.

The three biggest complaints customers have when it comes to leaving reviews are…

No time
Difficulty in leaving a review
They forgot

We address all three issues by making the process simple.

If they agree to provide you with a review, all you do is send them an email or a text with a link to the review site. No longer must you depend on them to go online later…and leave a review.

And if they fail to leave a review, our system can be set to send follow-up emails.

No longer is it time consuming or difficult for your customer to leave a review…and if they forget they’re reminded in a few days.