How to Get Structure & Sustained Growth Without Destroying Relationships, Even If You've Tried It Before.

A Policies & Procedures Manual For Your Towing Business

If You Want Your Towing Business 

To Practically Run Itself

You Need...

1.
A POLICIES & PROCEDURES MANUAL DESIGNED SPECIFICALLY FOR THE TOWING INDUSTRY

A properly prepared and effective Policies & Procedures Manual must be industry-specific.  And no one knows better than you that the towing business has demands like no other industry.  That's why, with the input and support of HR Professionals and Employment Law Attorneys, this manual was created by towers specifically for the towing business.

2.
A MANUAL THAT DETAILS EXACTLY WHAT'S EXPECTED FROM YOUR EMPLOYEES

​To evolve and grow your business, you must provide your employees with detailed work guidelines and consequences for operating outside those guidelines.  When you provide a structure within which to work, it's much easier to retain the best people and your employees are more willing to do the work that's required. 

3.
A MANUAL THAT SHIELDS YOUR COMPANY FROM SUITS & IS COMPLIANT WITH EMPLOYMENT LAW

​With the complex system of employment law in the United States, you need a handbook with policies that not only states your compliance with the law, but also shows that you have your employees' best interest in mind.  This will help to shield your company from suits and provide structure to your employees.

5.
A MANUAL THAT'S EASY TO IMPLEMENT AND GETS BUY-IN FROM YOUR EMPLOYEES

To have an effective manual you need to get buy-in from your employees.  Using the 6 guidelines outlined below this manual will be an important piece of the puzzle toward creating a more highly profitable business and will help you get the results you're looking for. 

...A Handbook Created Specifically

For The Towing Industry

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Here's What's Included

You Get The Structure & Stability You're Looking For, While Complying With The Law
Policies & Procedures Hand Book Employment
Employment 

Section 1

Everything you need to comply with employment law and best practices. Policies included address the

interviewing & selection process, as well as job postings, hours of work, background checks, outside work, job classifications, and more.

Policies & Procedures Hand Book Benefits
Benefits

Section 2 

A modern benefits package designed to attract and retain high quality tow truck operators and dispatchers.

These policies address topics such Paid time off, Holiday pay, Jury duty, unpaid time off, bereavement leave, vacations, and others.


Polices & Procedures Handbook Professional Standards
Professional Standards

Section 3 

Addresses what sets your business apart from the competition. Your drug and alcohol policies, personal appearance,  use of company property, guidelines for drivers, guidelines for dispatchers, and cell phone and social media policies

An Easy To Implement Handbook

Complies With The 6 Guidelines All Effective Handbooks Must Adhere To
CEO Letter

Just as the framers of our country created the US Constitution to set the tone for how they wanted the country to be operated, your CEO Letter expresses how you  want your business to operate.

Provides Expectations & Consequences

Unwritten policies are ambiguous. The consequences for violation are vague and inconsistent.  When you provide structure you're providing stability.

Easily Reinforced

If not regularly reinforced even the most thought out manual will eventually be forgotten.  Your manual needs to be reinforced at regular intervals to be effective.

Compliant With The Law

Complies with all employment law and provides specific guidelines within which the employer must operate. Falling outside these guidelines can not only cost you good people...but money.

Acknowledgement Form

To have an effective manual your employees need to attest that they know what's included.  An easily removed Acknowledgement Receipt Form assures you of that.

Easily Revisable

Laws may change, your expectations may change, technology WILL change. So must your manual.  An effective manual must be dynamic and pliable facilitating the evolution of your business.  

POLICIES & PROCEDURES HANDBOOK FOR THE TOWING BUSINESS

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